Cookies Policy – Hyggofurniture.com
This Cookies Policy explains how Hyggofurniture.com, operated by HYGGO PTY LTD (ABN 26680569653), uses cookies and similar technologies on our website. By continuing to browse or use our services, you agree to the use of cookies as described in this policy. This ensures compliance with the Australian Privacy Principles (APPs) and international standards such as the General Data Protection Regulation (GDPR).
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They contain information about your browsing activity and help websites function more efficiently while enhancing your user experience.
2. Why We Use Cookies
At Hyggofurniture.com, cookies serve several important purposes:
- Website Functionality: Ensures the website loads correctly and key features like the shopping cart and checkout work.
- User Experience: Remembers your preferences, such as language, login details, and products in your cart.
- Analytics: Helps us understand how customers use our site so we can improve design, content, and navigation.
- Marketing: Enables personalised advertising and remarketing campaigns via trusted partners like Google and Meta.
3. Types of Cookies We Use
We use different categories of cookies:
- Essential Cookies: Required for the website to function properly, such as enabling secure login and checkout.
- Performance Cookies: Collect anonymous data on how visitors use our site (e.g., pages visited, time spent).
- Functional Cookies: Remember your preferences (such as location or saved items).
- Advertising Cookies: Track browsing behaviour for personalised ads and remarketing.
- Third-Party Cookies: Set by services we use, such as Google Analytics, PayPal, Afterpay, Klarna, and social media platforms.
4. Third-Party Tools & Services
We may use trusted third-party services that also place cookies on your device:
- Google Analytics: Tracks and reports website traffic.
- Meta Pixel (Facebook/Instagram): Helps deliver targeted advertising.
- Payment Providers: Visa, MasterCard, PayPal, Afterpay, and Klarna may set cookies during payment processing.
These third parties are responsible for their own privacy and cookie policies.
5. How Long Cookies Are Stored
Some cookies are temporary (session cookies) and are deleted when you close your browser. Others (persistent cookies) remain until they expire or are manually deleted. Persistent cookies may last from a few days up to two years, depending on their purpose.
6. Managing and Disabling Cookies
You have the right to control cookies. Options include:
- Adjusting browser settings to block or delete cookies
- Opting out of targeted advertising via Your Online Choices
- Using the cookie consent banner on our website to accept or decline non-essential cookies
Please note that disabling essential cookies may affect website functionality, such as checkout and login.
7. Cookies and Personal Data
Some cookies may collect personal information when combined with other data (such as login details or email addresses). All personal data is handled in accordance with our Privacy Policy and the Australian Privacy Principles.
8. Cookies for Marketing & Advertising
Advertising cookies allow us to show relevant promotions on third-party websites based on your browsing history. This includes:
- Remarketing campaigns on Google and social media platforms
- Tracking ad performance to improve relevance
You can opt out of personalised ads via Google Ads Settings or Facebook Ad Preferences.
9. Your Rights
Under GDPR and the Privacy Act 1988, you have rights regarding cookies and personal data, including:
- The right to know what data is collected
- The right to withdraw consent for cookies
- The right to request deletion of personal information linked to cookies
10. Policy Updates
We may update this Cookies Policy to reflect changes in technology, law, or business practices. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: cs@hyggofurniture.com
- Company: HYGGO PTY LTD
- ABN: 26680569653
Final Note
At Hyggofurniture.com, we use cookies responsibly to improve your shopping experience while respecting your privacy. By understanding how cookies work and managing your preferences, you can enjoy a safe and personalised browsing experience on our website.