Shipping & Delivery

Where we deliver

We deliver across Australia, including all major cities, regional centres and remote areas. At this time we ship within Australia only and do not offer international delivery.

Shipping costs

Shipping is calculated automatically based on the items in your cart and your delivery address. Your shipping cost is shown at checkout before you pay. Larger or heavier items may carry a higher delivery charge, and some remote-area postcodes may attract a surcharge, which will also be shown at checkout.

Dispatch times

In-stock orders are dispatched within 1–2 business days. During peak periods, sales or public holidays, dispatch may take longer. You will receive an email with tracking details when your order ships.

Delivery timeframes

Once dispatched, delivery times are:

• Australia-wide: 5–12 business days after dispatch

These are estimates from our carriers. Because our range is sourced from multiple warehouses, items in the same order may arrive separately and on different days.

Tracking your order

Every order is sent with tracking. You will receive a tracking number by email once your order is dispatched, and you can follow its progress any time on our Order Tracking page.

Delivery addresses & PO boxes

Please make sure your delivery address is complete and correct at checkout, as we may be unable to redirect a parcel once it has shipped. Some bulky items cannot be delivered to PO boxes or Parcel Lockers — a street address is recommended.

Delayed, lost or damaged parcels

If your order has not arrived within the estimated timeframe, or arrives damaged, please contact us at cs@hyggofurniture.com with your order number and (for damage) a photo. We will investigate with the carrier. Please see our Returns & Refunds policy for faulty or damaged items.